PRIVACY POLICY
Last Updated: 1 July 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and request a quotation.
Who We Are
We operate a lead generation and quotation service for homeowners interested in home improvement products and services, including windows, doors, conservatories, porches, roofline products, and related installations.
Information We Collect
When you submit an enquiry through our website, we may collect:
- Name
- Address
- Telephone number
- Email address
- Reference number
- Information relating to your property and quotation requirements
- Any information you voluntarily provide when contacting us
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Website usage information through cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to your enquiry
- Provide a quotation
- Arrange appointments
- Contact you regarding your request
- Improve our website and services
- Prevent fraud and misuse of our services
Sharing Your Information
To provide the quotation or service you have requested, we may share your information with carefully selected installation companies, surveyors, contractors, or business partners who are able to provide the products or services you have enquired about.
We do not sell your personal information to unrelated third parties for marketing purposes.
Legal Basis for Processing
We process your personal information because:
- You have requested information or a quotation from us.
- It is necessary to take steps prior to entering into a contract.
- We have a legitimate business interest in responding to enquiries and operating our services.
- Where required, we rely upon your consent.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Data Security
We take reasonable measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided on our website.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and help us understand how visitors use our website.
You can control cookie settings through your browser preferences.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the contact details displayed on our website.